Mark Ross
| Industry | Law |
|---|---|
| Occupation | Attorney |
| Location | Los Angeles, California, United States |
| Introduction | I was formerly a partner at the UK law firm Underwoods Solicitors. Chambers Guide to the Legal Profession 07 refers to Underwoods as “a highly influential flagship firm and model for other firms...It has pioneered offshoring of legal work.” I oversaw the firm's applications for Investor in People and Lexcel (UK Law Society Quality Standard) accreditation. I also developed a case management system for the offshoring of personal injury cases to South Africa. I immigrated to Los Angeles and joined LawScribe in 2006. I am a regular speaker at legal conferences on outsourcing and offshoring and have had numerous articles published in legal journals on subjects as varied as: death of the hourly rate, liberalization of the Indian legal sector and the ongoing salary hikes by the US and UK’s top law firms. My article calling for Accreditation and Self-Regulation for the Legal Process Outsourcing Industry has been widely acclaimed and published as a white paper by the LPO Network, and the International Association of Outsourcing Professionals (IAOP). I am a professional member of the IAOP, and Chapter Chair of the IAOP Legal Outsourcing Topic Chapter. |